I got some very good news in the post this morning (well it turned up for a start). After weeks of waiting I got the letter informing me that I had passed the ITIL Foundation v3 exam, which I sat on 27th September.
Really happy about this as I started reading about ITIL some time in May this year, just before I learned about version 3. All in all I think it’s a good improvement over version 2 and well worth doing.
what are your thoughts on the material at http://www.erp4it.com/ and the book “Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler’s Children” by the same author?