I’ve just checked my work in progress of adding support for modeling services in Rails-CMDB into SVN, it’s not really ready for production use yet (i.e. I may change the model in incomputable ways) and it’s lacking much code and tests.
The following is a my current thoughts on the process flow for modeling transitions of services:
I’m thinking buying a license for OmniGraffle, as I can’t edit the above diagram any more, it seems a lot nicer than Visio which I use quite a lot at work. The only thing is the Professional version worth the extra money ?